Data Privacy Policy
Data Privacy Policy
Please note that our content is aimed exclusively at persons over the age of 18 who are of legal age in Germany. Use by persons under the age of 18 is prohibited.
Responsible within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), are Andreas Kalkum & Katrin Wellmann
Your rights as a data subject
You can exercise the following rights at any time using the contact details provided for our data protection officer:
– information about your data stored by us and its processing (Art. 15 GDPR),
– correction of incorrect personal data (Art. 16 GDPR),
– deletion of your data stored by us (Art.17 GDPR),
– restriction of data processing if we are not yet permitted to erase your data due to legal obligations (Art. 18 GDPR),
– objection to the processing of your data by us (Art. 21 GDPR) and
– data portability if you have consented to data processing or have concluded a contract with us (Art. 20 GDPR).
If you have given us your consent, you can revoke it at any time with effect for the future.
You can contact a supervisory authority at any time with a complaint, e.g. the competent supervisory authority of the federal state of your residence or the authority responsible for us as the responsible body.
A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html.
Third country transfer: The data collected may be transferred to the following third countries: Switzerland
The following data protection guarantees are in place: Adequacy decision EU Commission
Privacy for children
We do not knowingly collect personal information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Mobile Application and Services. We encourage parents and guardians to monitor their children’s Internet/mobile phone usage and to help enforce this Policy by instructing their children never to submit Personal Information through the Mobile Application and Services without their consent. If you have reason to believe that a child under the age of 18 has provided us with Personal Data through the Mobile Application and Services, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Data in your country (in some countries, we may allow your parent or guardian to do so on your behalf).
Links to Other Resources
The Mobile Application and the Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Mobile Application and Services and to read the privacy statements of each and every resource that may collect personal information.
Security of Information
We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, alteration and disclosure of the personal information under our control and custody. However, data transmission over the Internet or a wireless network cannot be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet over which we have no control; (ii) the security, integrity and privacy of any information and data exchanged between you and the Mobile Application and the Services cannot be guaranteed; and (iii) such information and data may be viewed or tampered with by a third party during transmission despite our best efforts.
Cookies
Like many other websites, we also use so-called „cookies“. Cookies are small text files that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website.
You can delete individual cookies or the entire cookie inventory. You will also receive information and instructions on how to delete these cookies or block their storage in advance. Depending on your browser provider, you will find the necessary information under the following links:
Mozilla Firefox:
https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
Internet Explorer:
https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome:
https://support.google.com/accounts/answer/61416?hl=de
Opera:
Safari:
https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE
Storage duration and cookies used:
If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites and are initially stored until they have fulfilled their purpose:
gravatar.com
wordpress.com
wp.com
wix.com
Technically necessary cookies
Type and purpose of processing:
We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change.
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website/app cannot be offered without the use of cookies. For these, it is necessary that the browser/app is recognized even after a page change/reopening.
Legal basis and legitimate interest:
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in a user-friendly design of our website and app.
Recipient:
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website/app.
Third country transfer: The collected data may be transferred to the following EU third country: Switzerland
The following data protection guarantees are in place for data transfers to Switzerland: EU Commission adequacy decision
Provision required or necessary: The provision of the aforementioned personal data is neither required by law nor by contract. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted.
Objection:
Please read the information on your right to object under Art. 21 GDPR below.
Technically not necessary cookies
Furthermore, we use cookies to better tailor the offer on our website to the interests of our visitors or to generally improve it on the basis of statistical evaluations.
To find out which providers set cookies, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.
Legal basis:
The legal basis for this processing is your consent, Art. 6 para. 1 lit. a GDPR.
Recipients:
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
For further recipients, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.
Third country transfer:
Please refer to the lists of the individual display, tracking, remarketing and web analysis providers for more information.
Provision prescribed or required:
Of course, you can also view our website without cookies. Web browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings (see Revocation of consent).
Please note that individual functions of our website may not work if you have deactivated the use of cookies.
Revocation of consent:
You can revoke your consent at any time via our cookie consent tool.
Profiling:
To what extent we analyze the behavior of website visitors with pseudonymized user profiles, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.
Data Breach:
In the event that we determine that the security of the Mobile Application and Services has been compromised or User Personal Data has been disclosed to unaffiliated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take appropriate action, including, but not limited to, investigation and reporting and notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the user as a result of the breach or if notification is otherwise required by law. In this case, we will send you an email.
Registration on our website/ in app
Nature and purpose of the processing:
Automatic collection of information in the app
When you use the mobile application, our servers automatically record information that your device sends. This data may include information such as the IP address and location of your device, the name and version of the device, the type and version of the operating system, language settings, the information you search for in the mobile application, access times and dates, and other statistics.
Automatically collected information is used solely to identify potential cases of abuse and to compile statistical information about the use of the Mobile Application and the Services. This statistical information is not summarized in a way that would identify a specific user of the system.
Collection of personal information
You can access and use the Mobile Application and the Services without telling us who you are or revealing any information that could identify you as a specific, identifiable person. However, if you wish to use some of the features of the Mobile Application, you may be asked to provide certain personally identifiable information (e.g., your name and email address). We receive and store any information you knowingly provide to us when you create an account, post content or fill out online forms on the Mobile Application.
If required, this information may include the following:
-
personal details such as name, place of residence, date of birth, etc.
-
contact information such as e-mail address, telephone number, address, etc.
-
Account data such as user name, unique user ID, password, etc.
-
certain functions of the mobile device such as gallery for photos or videos etc.
-
payment information and other user content
-
user ID, device ID, purchase history,
-
product interaction and other usage data, crash data, performance data, other diagnostic data
-
other materials that you willingly provide to us, such as articles, images, feedback, etc.
Some of the information we collect comes directly from you through the mobile application and the Services. However, we may also collect personal information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your personal information, but then you may not be able to use some of the features of the Mobile Application. Users who are unsure about what information is mandatory are welcome to contact us.
To register on our website, we require some personal data, which is transmitted to us via an input mask.
The following data is collected at the time of registration:
-
email address
-
postcode
-
age verification (confirmation that over 18 years)
Your registration is required for the provision of certain content and services on our website.
Legal basis:
The data entered during registration is processed on the basis of the user’s consent (Art. 6 para. 1 lit. a GDPR).
Recipient:
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
Third country transfer: The collected data may be transferred to the following third country: Switzerland
The following data protection guarantees exist for Switzerland: EU Commission adequacy decision
Storage period: Data is only processed in this context for as long as the corresponding consent is available.
Provision prescribed or required:
The provision of your personal data is voluntary, solely on the basis of your consent. Without the provision of your personal data, we cannot grant you access to the content we offer.
Use and processing of the information collected
In order to provide you with the mobile application and services or to comply with a legal obligation, we need to collect and use certain personal data. If you do not provide the information we request, we may not be able to provide you with the requested products or services. The information we collect may be used for the following purposes:
-
creating and managing user accounts
-
sending administrative information
-
answering queries and providing support
-
request user feedback
-
improve the user experience
-
administration of contests and competitions
-
enforcement of terms and conditions and guidelines
-
protection against misuse and malicious users
-
responding to legal requests and preventing damage
-
operation of the mobile application and services
Future purposes may include the sale of information to third party vendors or as an integral part of an overall sale of the application.
The processing of your Personal Data will depend on how you interact with the Mobile Application and Services, where you are in the world, and whether any of the following apply: (i) you have given your consent for one or more specific purposes; however, this does not apply if the processing of personal data is subject to California consumer protection law or European data protection law; (ii) the provision of information is necessary for the performance of a contract with you and/or for pre-contractual obligations; (iii) the processing is necessary for compliance with a legal obligation to which you are subject; (iv) the processing is related to a task carried out in the public interest or in the exercise of official authority vested in us; (v) the processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Please note that some legislation allows us to process information until you object to such processing (by opting out) without having to rely on consent or any other of the legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing and, in particular, whether the provision of personal data is required by law or contract or necessary for the conclusion of a contract.
Manage information
You have the option to delete certain personal data that we have stored about you. The personal data that you can delete may change as the mobile application and services change. However, if you delete Personal Data, we may retain a copy of the unredacted Personal Data in our records for as long as necessary to fulfill our obligations to our affiliates and partners and for the purposes described below.
Disclosure of information
Depending on the services requested or when necessary to complete a transaction or provide a service you have requested, we may share your information with your consent with our trusted third parties who work with us and other affiliates and subsidiaries that we rely on to support the operation of the mobile application and services available to you. We do not share personal data with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to provide services on our behalf or to comply with legal requirements. We may only disclose your personal information for these purposes to third parties whose privacy policies are consistent with ours or who agree to follow our policies with respect to personal information. These third parties will receive personal information that they need only to perform the tasks assigned to them, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
We will disclose any personal information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a governmental request.
Newsletter/info mails
Type and purpose of processing:
For the delivery of our newsletter or informative e-mails, we collect personal data that is transmitted to us via an input mask.
We require a valid e-mail address for effective registration. We use the „double opt-in“ procedure to verify that a registration is actually made by the owner of an e-mail address. For this purpose, we log the registration for the newsletter, the sending of a confirmation email and the receipt of the requested reply. No further data is collected.
Legal basis:
On the basis of your express consent (Art. 6 para. 1 lit. a GDPR), we will regularly send you our newsletter or comparable information by e-mail to the e-mail address you have provided.
You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. There is a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your revocation using the contact option provided at the end of this data protection notice.
Recipient:
Recipients of the data may be processors.
Third country transfer: The data collected may be transferred to the following third country: Switzerland
The following data protection guarantees exist for Switzerland: EU Commission adequacy decision
Storage period: The data will only be processed in this context for as long as the corresponding consent is available. It will then be deleted.
Mandatory or required provision: The provision of your personal data is voluntary, solely on the basis of your consent. Unfortunately, we cannot send you our newsletter without your consent.
Withdrawal of consent
You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. You can unsubscribe via the link contained in every e-mail or by contacting the data protection officer or the person responsible for data protection listed below.
Contact form
Type and purpose of processing:
The data you enter on the website will be stored for the purpose of individual communication with you. This requires you to provide a valid e-mail address and your name. This is used to assign the request and subsequently answer it. The provision of further data is optional.
Legal basis:
The data entered in the contact form is processed on the basis of a legitimate interest (Art. 6 para. 1 lit. f GDPR).
By providing the contact form, we would like to make it easy for you to contact us. The information you provide will be stored for the purpose of processing your request and for possible follow-up questions.
If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b GDPR).
Recipient:
Recipients of the data may be processors.
Third country transfer: The data collected may be transferred to the following third countries: Switzerland
The following data protection guarantees are in place: Adequacy decision EU Commission
Storage period: Data will be stored for further processing of the request until revoked or until the purpose is fulfilled.
If there is a contractual relationship, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and delete your data after these periods have expired.
Provision prescribed or required:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.
Information about your right to object in accordance with Art. 21 GDPR
Individual right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (f) of Article 6(1) GDPR (data processing on the basis of a balancing of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
Recipients of an objection:
clavacres GmbH
Burgstrasse 21
5634 Merenschwand
Switzerland
Changes to our privacy policy
We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.
Any updated version of this policy will take effect immediately following the publication of the revised policy, unless otherwise stated. Your continued use of the Mobile Application and Services after the effective date of the revised Policy (or any other action specified at that time) will constitute your consent to those changes. However, without your consent, we will not use your personal information in a manner materially different from that stated at the time your personal information was collected.
Questions for the data protection officer
If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection in our organization directly: info@edelcrowd.com
The privacy policy was created with the help of activeMind AG, the experts for external data protection officers (version #2020-09-30).
Acceptance of this Policy
You acknowledge that you have read this Policy and agree to all the terms and conditions contained herein. By accessing and using the Mobile Application and the Services, you agree to be bound by this Policy. If you do not agree to the terms of this Policy, you are not authorized to access or use the Mobile Application and Services.